Terms & Condition

1. Acceptance of Terms

Welcome to Sveltose Technologies Pvt Ltd. By accessing or using our services, website, or applications, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Sveltose Technologies Pvt Ltd provides technology solutions, software development, web development, mobile applications, and related digital services. Our services may include but are not limited to:

• Custom software development
• Web application development
• Mobile application development
• Digital consulting services
• Technical support and maintenance
• Cloud-based solutions

3. User Accounts and Registration

Account Creation

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in prohibited activities.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use our services for competitive intelligence or benchmarking

5. Intellectual Property Rights

Our Intellectual Property

All content, software, designs, text, graphics, and other materials provided by Sveltose Technologies Pvt Ltd are protected by intellectual property laws and remain our exclusive property.

Client Intellectual Property

We respect your intellectual property rights. Any materials you provide to us remain your property, and we will use them solely for the purpose of providing our services to you.

Work Product

Unless otherwise agreed in writing, all custom work products developed specifically for you will be transferred to you upon full payment, subject to our retained rights in our pre-existing intellectual property.

6. Payment Terms

Fees and Charges

You agree to pay all fees and charges associated with your use of our services as specified in your service agreement or as posted on our website.

Payment Methods

We accept various payment methods including bank transfers, credit cards, and other electronic payment systems. All payments must be made in Indian Rupees (INR) unless otherwise specified.

Late Payments

Late payments may result in service suspension and additional charges. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month.

7. Service Level and Availability

While we strive to provide reliable and continuous service, we do not guarantee uninterrupted access to our services. We may perform maintenance, updates, or modifications that may temporarily affect service availability.

8. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We implement appropriate security measures to protect your data
• We do not sell or rent your personal information to third parties
• You have rights regarding your personal data as outlined in our Privacy Policy

9. Limitation of Liability

To the maximum extent permitted by law, Sveltose Technologies Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sveltose Technologies Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or materials you provide to us

11. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to:

• Keep all confidential information strictly confidential
• Use confidential information only for the purpose of providing services
• Return or destroy confidential information upon request
• Implement appropriate safeguards to protect confidential information

12. Termination

Termination by You

You may terminate your use of our services at any time by providing written notice. You remain responsible for all charges incurred prior to termination.

Termination by Us

We may terminate or suspend your access to our services immediately if you breach these Terms or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Sveltose Technologies Pvt Ltd regarding your use of our services.