Privacy Policy

1. Introduction

Welcome to Sveltose Technologies Pvt Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or applications.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information
• Communication preferences

Technical Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing transactions and payments
• Communicating with you about our services
• Improving our products and user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist us in operating our services
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission protocols

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Data portability rights
• Object to certain processing activities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Our use of cookies includes:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for personalized content

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

If you are located outside of our primary operating jurisdiction, please note that your information may be transferred to and processed in countries where our servers are located. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.